Privacy Policy

We collect several types of information from and about users of our Services: (a) Personal Information: This includes your name, email address, postal address, phone number, company name, job title, and any other information you voluntarily provide when filling out forms, requesting services, or communicating with us. (b) Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, device information, pages viewed, time spent on pages, clickstream data, and referring website addresses. (c) Usage Information: We collect information about how you interact with our Services, including features used, preferences, and interaction patterns. (d) Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. (e) Third-Party Information: We may receive information about you from third-party sources, such as business partners, service providers, and publicly available sources.

We use the information we collect for various purposes: (a) Service Delivery: To provide, maintain, and improve our Services, process transactions, fulfill requests, and respond to inquiries. (b) Communication: To send you service-related communications, respond to your questions, provide customer support, and send you updates about our Services. (c) Marketing: With your consent, to send you promotional materials, newsletters, and marketing communications about our products and services. (d) Business Operations: To operate and improve our business, conduct analytics, perform data analysis, and develop new products and services. (e) Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms and Conditions. (f) Security: To protect the security and integrity of our Services, detect and prevent fraud, and protect against unauthorized access. (g) Personalization: To personalize your experience, customize content, and provide tailored recommendations.

We process your personal information based on the following legal grounds: (a) Consent: When you have given clear consent for us to process your personal information for specific purposes. (b) Contract Performance: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. (c) Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject. (d) Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our Services, preventing fraud, or ensuring security, provided that such interests are not overridden by your rights and interests. (e) Vital Interests: When processing is necessary to protect your vital interests or those of another person.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances: (a) Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, email delivery, customer service, and marketing assistance, subject to strict confidentiality agreements. (b) Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. (c) Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process. (d) With Your Consent: We may share information with third parties when you have given us explicit consent to do so. (e) Business Partners: We may share aggregated, anonymized, or de-identified information with business partners for business purposes.

We implement comprehensive technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: (a) Encryption: We use industry-standard encryption technologies for data transmission and storage. (b) Access Controls: We limit access to personal information to authorized employees, contractors, and agents who need to know that information to operate, develop, or improve our Services. (c) Security Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks. (d) Incident Response: We have procedures in place to respond to security incidents. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information: (a) Access: You have the right to request access to and receive a copy of your personal information. (b) Correction: You have the right to request correction of inaccurate or incomplete personal information. (c) Deletion: You have the right to request deletion of your personal information, subject to certain exceptions. (d) Objection: You have the right to object to processing of your personal information for certain purposes. (e) Restriction: You have the right to request restriction of processing of your personal information. (f) Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format. (g) Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time. (h) Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. To exercise these rights, please contact us at contact@quillysoft.com.

We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your preferences and activities. Types of cookies we use: (a) Essential Cookies: Required for the website to function properly and cannot be disabled. (b) Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information. (c) Functionality Cookies: Allow the website to remember choices you make and provide enhanced features. (d) Targeting Cookies: Used to deliver relevant advertisements and track campaign effectiveness. You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of our Services. We may also use third-party analytics services, such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of our Services.

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by QuillySoft. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you access. When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every site you visit.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including: (a) Standard Contractual Clauses: We may use standard contractual clauses approved by relevant data protection authorities. (b) Adequacy Decisions: We may transfer to countries that have been deemed to provide an adequate level of data protection. (c) Your Consent: We may transfer information with your explicit consent. By using our Services, you consent to the transfer of your information to countries outside your country of residence.

Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@quillysoft.com.

Some browsers incorporate a 'Do Not Track' (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. As a result, we do not currently respond to DNT browser signals or mechanisms. We will continue to monitor developments in this area and may update this Policy if a standard is established.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by: (a) posting the updated Policy on this page with a new 'Last Updated' date; (b) sending you an email notification if you have provided us with your email address; or (c) displaying a prominent notice on our website. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: contact@quillysoft.com | Phone: +962 78 081 2426 | Address: Amman, Jordan. We will respond to your inquiry within 30 days. If you are located in the European Economic Area (EEA) or United Kingdom and have concerns about our data practices, you also have the right to lodge a complaint with your local data protection authority.